At AfiyaEAP, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect personal information through our website www.afiya.au.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, job role, or other details submitted through our forms or communications.
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Usage Data: IP address, browser type, pages visited, and time spent on the website via analytics tools.
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Support Requests: Any personal or sensitive information voluntarily provided when requesting assistance or submitting a form.
2. How We Use Your Information
We use the information collected to:
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Provide EAP-related services and support.
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Respond to enquiries or requests.
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Improve our website and service delivery.
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Monitor usage and identify trends to improve user experience.
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Ensure safety and compliance with legal obligations.
3. Confidentiality and Disclosure
All information shared via the EAP is treated with strict confidentiality. We do not disclose personal or sensitive information to third parties unless:
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Required by law.
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You provide written consent.
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There is a serious risk to your safety or the safety of others.
4. Data Storage and Security
We take reasonable steps to protect your data from misuse, interference, loss, unauthorized access, or disclosure. Data may be stored on secure internal systems and reputable third-party platforms compliant with privacy regulations.
5. Cookies and Analytics
Our website may use cookies and third-party analytics tools to understand user interactions. You can disable cookies in your browser settings if you prefer not to be tracked.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites.
7. Access and Correction
You have the right to access, update, or correct your personal information. Please contact us if you believe the information we hold is inaccurate or incomplete.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact: salam@afiya.au